All our solutions have rapid Return on Investment and attractive business cases to support our customers’
need to enhance and optimise their business with efficient, proven, low-cost implementations
Modernise and improve your customer experience, maximise call centre productivity, integrate and optimise your mobile workforce.
Consistent, reliable and tracked communications between all parties in Healthcare ensures you’re providing the best experience possible for patients and staff alike.
Enable your staff to provide timely, consistent and measurable service to customers, improving efficiency and customer satisfaction.
Automate complex decisions for consistent outcomes across channels, and personalise online services to provide an intelligent service.
Streamline and consolidate all communications, staff and student directories, internal and external knowledge as well as all forms, policy and submissions.
Part of Oracle Applications Cloud, Oracle CX Cloud empowers organizations to improve experiences, enhance loyalty, differentiate their brands, and drive measurable results across all channels.
Products & Services
At Magia, we maintain our enviable reputation with our customers, partners and vendors by maintaining our standards constantly against our eight key areas of focus. We aim to foster and develop a corporate culture and a reputation which harnesses following eight values
One of our key differentiators is the value for money we offer to our customers. We are known for efficient and cost-effective delivery. At Magia, we consider delivering value a priority and an expectation
Integrity is the foundation of trust and the keystone of our corporate culture. We at Magia pride ourselves at consistently operation with honesty, integrity and an open disposition.
Our aim is to be the very best at what we do. We do not try to be a jack-of-all-trades, we carefully select a set of skills we believe are relevant and in demand in the market. We then ensure that our staff have the very best training, experience and expertise.
Our customers appreciate is our local Australian presence. Primarily based in Perth, we also maintain resources in Sydney, Melbourne and Canberra. Additionally, we have offshore and near shore resources readily available.
We focus on delivery as the core of what we do. With every undertaking, our goal is to ensure efficient, time-effective, cost-effective delivery of a quality outcome for our customers. We are always aiming to deliver more efficiently and more effectively than the time before.
Tied closely to our focus on specialisation is our focus on supplying the market with a team of carefully selected individuals who have the credentials, implementations & certifications behind them to ensure we can maintain our high standard of delivery.
As an Oracle ISV (Independent Software Vendor) we at Magia are always looking to apply the latest technology in new and innovative ways to develop and enhance the offerings we bring to market.
We focus on what we do best. We believe that working collaboratively with our partners, who are the leaders in their areas of expertise, we can leverage each organisation’s core competencies to maximise our delivery capability for our customers.
University of Tasmania
Helping UTas attract and retain students both locally and internationally with Oracle CX Cloud
Ventura Home Group
Improving VHG’s financial reporting and system integration through Oracle’s Platform-as-a-Service offerings
Australia’s largest gold mine relies on Magia and Oracle to maintain a safe and profitable operation
Ensuring APA is able to effectively integrate with the Australian Energy Market Operator for the Emu Downs Wind Farm
City of Ipswich
Delivering quality services to residents and ratepayers using Oracle Service Cloud and Policy Automation
City of Yarra
Connecting ratepayers and residents with their local government using Oracle Service Cloud and Policy Automation
Oracle Service Cloud
Complex Contact Centres need advanced solutions – Magia provides advanced knowledge management capabilities and processes
Porgera Joint Venture
Extending Oracle E-Business to meet the demands of operating a large mine in a challenging and remote location
Department of Corrective Services
Moving DCS from on-premise to the Cloud for their ERP
University of Melbourne
Assisting the University with integrating Oracle CX to Technology Student Management
Charles Darwin University
Providing Oracle ERP upgrades in a timely and cost-effective manner
Australian Taxation Office
Advanced training to ATO staff on the use of Oracle Policy Automation
Department of Jusice
Working with the Department to modernise their ERP and move to the Oracle ERP Cloud
Western Australian Police Force
Technical consulting to WAPOL to maximise the value of their Oracle Middleware solution and adopt SOA
Magia works with Curtin to optimise the student experience through ChatBots and Oracle Service Cloud
Providing Oracle ERP expertise to Alcoa’s Finance, Supply, Maintenance and Sales divisions
Assisting PWC with reporting, integration and ERP implementation services
Central Institute Tafe
Upgrade and process improvement to allow CIT to get more value from Oracle Service Cloud
Rapid implementation of a student services contact centre and training on the use of Oracle Policy Automation
Department of Transport
Enabling the Department to meet it’s authorisations compliance using Oracle
Department of Agriculture and Water Resources
Helping DAWR work with industry through improved customer service and industry compliance solutions based on Oracle
St Marys Coptic Orthodox College
Supporting K-12 students and parents in their interactions with the College through Oracle Service Cloud
Implementation of ERP across multiple sites and countries to enable Barrick to manage complex mining operations
Wyong Shire Council
Enabling Wyong to provide residents and ratepayers with mobile request capability